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Hi Dilip, we appreciate your query regarding the Philips All-In-One Trimmer. To answer your query, you can use it to trim and shave your body hair below the neckline for example armpits, chest and pubic area. We hope this answers your query. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/60503OdQ0.

Hi Ahmed, thanks for your comment. We understand that you’d like to purchase the LatteGo milk container for your 1200 or 2200 Series Automatic Coffee Machine. Unfortunately, the LatteGo milk container is not compatible with these models. We’re committed to providing our customers with the best possible experience, and part of that is ensuring compatibility and optimal performance of all our accessories with the intended models. We’d be happy to assist you in finding a compatible accessory for your coffee machine that meets your needs. Please feel free to reach out to us through one of our Social Media channels, or the support page on our website for any further assistance.

Me pueden mandar un video de uso q pueda traducirlo al español 😊😊

Hello there, thank you for your question regarding the shaving capability of Philips OneBlade. We would like to inform you that the Philips OneBlade is designed to trim facial hair and stubble to create a clean look, while also leaving your skin feeling comfortable. If you are looking for a close, clean everyday shave, we would recommend one of our dedicated Philips Face Shavers. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051iL9kT.

Hi Piyush. Thank you for reaching out to us regarding the Philips Body Groomer. The BG3007/01 and BG3010/15 are both excellent choices for body grooming. The BG3007/01 offers a skin-friendly shaver that's designed to capture even the shortest hairs, along with an ergonomic grip for better control. On the other hand, the BG3010/15 is showerproof, allowing for easy use and cleaning, and it comes with bi-directional trimmers that make it simple to groom hair in any direction. Both models ensure a smooth and comfortable grooming experience. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6057iI83x.

Can you tell me the difference between BG3005/15 vs BG3007/01?

Thank you for getting back to us. The BG3007/01 and BG3005/15 are both great options, but they do have some differences. The BG3007/01 is designed with a skin-friendly attachment and a more advanced trimming system, making it great for a close and comfortable shave. It also features a showerproof design for added convenience. On the other hand, the BG3005/15 has a slightly simpler design but still offers a reliable grooming experience with its versatile settings. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6057iI83x.

Hi, thanks for your comment. The flashing triangle with an exclamation mark on the 1200 & 2200 Series Automatic Coffee Machines typically indicates that the brew group is not in place, not correctly positioned, or is blocked. To resolve this, please ensure the machine is switched off and then remove the water tank and open the service door. Take out the brew group and rinse it thoroughly under tap water. After cleaning, place it back into the machine until it clicks into position. Close the service door, reinsert the water tank, and turn the machine back on. This should clear the flashing warning light. If the issue persists, it may indicate trapped air inside the machine, which can be resolved by dispensing a few cups of hot water. If you need further assistance, please don’t hesitate to reach out to our customer service team through one of our Social Media channels, or the support page on our website.

Hi, thanks for reaching out with your concern regarding your SteamGlide iron. It's important to ensure that the water tank is filled above the minimum level as an empty tank can prevent steam production. After refilling, please allow the iron up to two minutes to heat up until the 'iron ready' light indicates it is ready to produce steam. Ensure that the temperature dial is set correctly; it should not be on the 1-dot position, SYNTH setting, or in Calc-Clean mode. If your model has the OptimalTemp feature, try pressing and holding the steam trigger for more steam. In case the issue persists after these checks, it could indicate a technical problem that requires further assistance. Please contact us through one of our Social Media channels, or the support page on our website, for a more detailed resolution. Rest assured, we’re here to help you get back to smooth ironing as soon as possible.

@Philips my model is Phillips PerfectCare Compact Steam Generator Iron 2400W. There is no temp control, and I regularly used calc button. Now no steam comes out of it doesn't matter whatever I do/try. The product is not even 2 yrs old

Hi again, sorry to hear this. We like to see how we can help. Could you please share your country of residence with us? This way we can connect you with our local product to look into this further. Awaiting your reply.

@@Philips london, uk

Thanks for confirming. You can reach our local team by calling or through Whatsapp on +44 20 76 60 44 40 in that case. There is also a chat function on our website: to.philips/6054iF362 We hope this helps! Our team will assist you as soon as possible when reaching out to them.

Hi there, thanks for reaching out! No, it's not necessary to use washing up liquid to clean the water tank or when replacing the filter. We recommend following the maintenance steps depicted in this video. ☺️ If you have any other questions, please feel free to let us know.

Hi there, thank you for reaching out with your query regarding the Philips OneBlade Face+Body. It includes 3 click-on stubble combs (1mm, 3mm, and 5mm). If you have any further questions, please get in touch with us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: to.philips/6057ijfgl.

Hi Ikram, thank you for reaching out to us with your query regarding the Philips Hair Straightener 5000 Series. The only difference between the pink and black straighteners is the color; the technical specifications are the same for both. If you have any further questions, please get in touch with us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: to.philips/6059ijWjd.

@@Philips thank you so much, I just ordered one!

Thank you for your inquiry regarding our Philips OneBlade 1st Shave, Noel. We would like to inform you that the charging indicator will stay lit when the product is connected to the power source. To fully charge the battery, please allow it to charge for 8 hours. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6052ikgZm.

Du kannst uns gerne über eine private Nachricht auf Facebook, Instagram, X oder WhatsApp kontaktieren, damit wir Dich effizient beraten können. Weitere Kontaktmöglichkeiten findest Du auch auf unserer offiziellen Website.

@@Philips ähm, nee, genau das nicht, ich erwarte von einem namhaften Hersteller alle Infos zu einem 500€ Produkt an der Hand und werde bestimmt nicht erst rumfragen, setzen sechs

Hi there, we're sorry to hear about your experience with the Philips OneBlade Face + Body. Please reach out to us via social media and let us know the specific doubts you have regarding the usage of the product so that we can provide you with relevant information and assistance. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: to.philips/6058ipp9m.

Hi there, we're sorry to hear about your experience with our Philips Sonicare Toothbrushes. As you have sensitive gums, the best toothbrush head would be the G3 Premium Gum Care or the G2 Optimal Gum Care. If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: to.philips/6050iqGzi.

Hi there, thank you for your question. MG7715/65 comes with DualCut technology ie it cuts in two directions,, whereas MG7920/65 doesn't come with DualCut technology. MG7715/65 comes with a Storage pouch but MG7920/65 doesnt. The MG7920/65 comes with BeardSense technology but the MG7715/65 doesn't. For more comparisons, please visit this link: to.philips/6056iT8iE.

If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6050iT8sA.

Thanks for your interest! The HU4805 Air Humidifier can be used with (cold) tap water. If there's anything else you'd like to know, don't hesitate to ask. Wishing you a nice week. :)

Hi, it's recommended to grease the brew group according to the amount of coffee made: If you make 1-5 cups of coffee per day, lubricate the machine every 4 months If you make 6-10 cups of coffee per day, lubricate the machine every 2 months If you make more than 10 cups of coffee per day, lubricate the machine every month We hope this helps!

様、この度はお問い合わせありがとうございます。大変申し訳ございませんが、こちらのチャネルでは日本語での対応を行っておりませんので、以下のURLよりサポートまでご連絡をお願いいたします。to.philips/6050iKc4E.

Hallo, und vielen Dank für Deine Frage. Du kannst an sich in der Tat durch 1 oder 2 Tassen regulieren ob DU einen größeren, und dadurch schwächeren, Kaffee oder nicht möchtest, jedoch ist diese Funktion praktisch, wenn man einen kleineren und stärkeren Kaffee möchte, Liebe Grüße

Hi, thanks for your comment and for your interest in our Air Purifiers. We'd be happy to help you understand the differences between the AC3854 and AC3858 air purifiers: 1. The AC3858 has a higher CADR of 610 m³/h, compared to the AC3854, which means it can purify the air faster and is suitable for larger rooms up to 73 m². 2. Both models use a HEPA and Active Carbon filter, but the AC3858 also includes a prefilter, enhancing its filtration capabilities. 3. The AC3858 operates more quietly in Sleep mode, with a minimum sound level of 18 dB, compared to the AC3854. 4. The AC3858 offers advanced connectivity options, including compatibility with the CleanHome+ app, Alexa, and Google Home, allowing for more convenient control. 5. The AC3858 is slightly larger and heavier, which might be a consideration depending on your space and portability needs. We hope this helps you make an informed decision! If you have any more questions, feel free to ask.

@@Philips Thank you very very much. This was very helpful. I think I'm gona go with AC3858/51....

You're very welcome! We’re glad to hear that the information was helpful for you. The AC3858/51 is an excellent choice, and we’re sure you'll be pleased with its performance. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new air purifier!

Hi Mark, thanks for your comment. It sounds like there might be an issue with the main spouts. To resolve this, please ensure that the spouts are not clogged by cleaning them thoroughly. You can also try running the cleaning cycle again, making sure the machine is properly set up. If the problem persists, it might be best to contact our customer support team for further assistance. You can contact our team through one of our social media channels or the support page on our website. We’ll be happy to assist you further!